Refund policy
Refund Policy
All sales made through ALANT are final.
Due to the nature of our products and limited-run drops, we do not offer refunds, returns, or exchanges once an order has been placed.
Please Note:
- Orders cannot be cancelled after purchase
-
We do not offer refunds for:
- Incorrect sizing
- Change of mind
- Delayed delivery caused by carriers
-
Wear and tear after use
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery at alantbrand@gmail.com with:
- Your order number
- Clear photos of the issue
If approved, we will replace the item at no additional cost. Refunds will not be issued.
Shipping Responsibility
Once an order has shipped, ALANT is not responsible for lost, stolen, or delayed packages. Please contact the shipping carrier directly for assistance.
Agreement to Terms
By completing a purchase on shopalant.ca, you acknowledge and agree to this No-Refund Policy.