Shipping policy
Shipping Policy
Last updated: Tuesday, February 3, 2026 at 5:43 PM
Thank you for shopping with ALANT. Please review our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 3–7 business days (excluding weekends and holidays). Processing times may be longer during product drops, sales, or high-volume periods.
Once an order has been placed, it cannot be modified or cancelled.
Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout.
Delivery times are estimates only and are not guaranteed. ALANT is not responsible for shipping delays caused by:
- Postal services or carriers
- Weather conditions
- Customs processing
- Incorrect or incomplete address information
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
ALANT is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.
If your package is marked as delivered but not received, you must contact the shipping carrier directly to file a claim.
Incorrect Address
Customers are responsible for ensuring all shipping information is accurate at checkout.
Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at:
📧 Alantbrand@gmail.com
📞 (705) 330-2033
Include:
- Your order number
- Clear photos of the issue
If approved, we will issue a replacement only. Refunds will not be provided.
International Shipping
International customers are responsible for all customs duties, taxes, and import fees. These charges are not included in the product price or shipping cost.
ALANT is not responsible for packages delayed, held, or refused by customs.
Agreement to Terms
By placing an order with ALANT, you agree to this Shipping Policy and our Terms of Service.